OLT-0015 - Change Management

Course CodeOLT-0015
Course TitleChange Management
DescriptionChange is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This course will give any leader the tools to implement changes more smoothly and to have those changes better accepted. You’ll also gain an understanding of how change is implemented and some tools for managing reactions to change.

Objectives: By the end of this course, you should be able to:

  • List the steps necessary for preparing a change strategy and building support for the change
  • Describe the WIIFM — the individual motivators for change
  • Use needed components to develop a change management and communications plan, and to list implementation strategies
  • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
  • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
  • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  • Use strategies for aligning people with a change, appealing to emotions and facts
  • Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency
  • Explain the importance of flexibility in the context of change, and demonstrate methods the change leader and individual change participant can use to promote flexibility

Target Audience: anyone who will be leading a change management initiative or just wants to learn more about the change management process.
Delivery MethodOnline Self Study
Non-FWS Fee$0.00
Instructional Hours1
Course Content ContactJack Owens; (304) 876-7903; jack_owens@fws.gov
Curriculum CategoryLeadership and Supervision
Registration LinkRegister
Extracted from DOI LEARN on2/1/2017 3:30:22 AM

Schedule:  OLT-0015 - Change Management

StartEndLocationSession Contact
Self Study Online